Salesforce vs Zoho CRM
A detailed side-by-side comparison of Salesforce and Zoho CRM. Compare pricing, features, ratings, and more to find the best fit for your business.
Rating
4.5
4.4
Salesforce leads by 0.1
Pricing
From $25/user/mo
Free / From $14/user/mo
Free tier available
Features
6
6
Key features compared
Feature-by-Feature Comparison
| Criteria | ||
|---|---|---|
Category | CRM & Sales | CRM & Sales |
Pricing | From $25/user/mo | Free / From $14/user/moFREE |
Rating | 4.5 | 4.4 |
Key Features |
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About | Salesforce is the world's #1 CRM platform commanding over 23% market share, trusted by more than 150,000 companies ranging from small businesses to Fortune 500 enterprises like Amazon, Toyota, and American Express. Its Sales Cloud provides comprehensive lead management, opportunity tracking, forecas... | Zoho CRM is part of the Zoho ecosystem of 45+ integrated business applications and provides enterprise-grade CRM capabilities at a fraction of the cost of Salesforce, making it one of the best values in the CRM market. Its AI assistant Zia can predict deal outcomes, detect anomalies in sales data, s... |
Website |
Detailed Overview
Salesforce is the world's #1 CRM platform commanding over 23% market share, trusted by more than 150,000 companies ranging from small businesses to Fortune 500 enterprises like Amazon, Toyota, and American Express. Its Sales Cloud provides comprehensive lead management, opportunity tracking, forecasting, and territory management, while Service Cloud delivers omnichannel customer support with case ...
Key Features
Zoho CRM is part of the Zoho ecosystem of 45+ integrated business applications and provides enterprise-grade CRM capabilities at a fraction of the cost of Salesforce, making it one of the best values in the CRM market. Its AI assistant Zia can predict deal outcomes, detect anomalies in sales data, suggest the best time to contact leads, and even analyze email sentiment to help sales reps prioritiz...
Key Features