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Pipedrive vs SugarCRM

A detailed side-by-side comparison of Pipedrive and SugarCRM. Compare pricing, features, ratings, and more to find the best fit for your business.

Rating

Pipedrive logo

4.5

vs
SugarCRM logo

4.1

Pipedrive leads by 0.4

Pricing

Pipedrive logo

From $14.90/user/mo

vs
SugarCRM logo

From $49/user/mo

Both are paid tools

Features

Pipedrive logo

5

vs
SugarCRM logo

5

Key features compared

Pipedrive edges ahead in this comparison

Based on rating, feature count, and pricing flexibility

Pipedrive logo

Feature-by-Feature Comparison

CriteriaPipedrive logoPipedriveSugarCRM logoSugarCRM
Category
CRM SoftwareCRM Software
Pricing
From $14.90/user/moFrom $49/user/mo
Rating
4.5
4.1
Key Features
  • Visual Sales Pipeline
  • Email Integration & Tracking
  • Workflow Automation
  • AI Sales Assistant
  • Revenue Forecasting
  • AI Predictions
  • Time-Aware CRM
  • Marketing Automation
  • Customer Support Suite
  • On-Premise Option
About
Pipedrive is a sales-focused CRM designed to help small and medium businesses manage leads and deals through a visual sales pipeline. It provides activity-based selling methodology that ensures follow-ups never slip through the cracks. With powerful automation for repetitive tasks, customizable pipe...SugarCRM is a customer experience platform that provides AI-driven predictions to help mid-market and enterprise businesses see the full picture of every customer relationship. Its time-aware CRM technology tracks how customer relationships evolve over time, providing context that other CRMs miss. S...
Website

Detailed Overview

Pipedrive logo
Pipedrive

CRM Software

4.5
Winner
From $14.90/user/mo

Pipedrive is a sales-focused CRM designed to help small and medium businesses manage leads and deals through a visual sales pipeline. It provides activity-based selling methodology that ensures follow-ups never slip through the cracks. With powerful automation for repetitive tasks, customizable pipelines, and a built-in email integration, Pipedrive helps sales teams close deals up to 28% more in t...

Key Features

Visual Sales PipelineEmail Integration & TrackingWorkflow AutomationAI Sales AssistantRevenue Forecasting
SugarCRM logo
SugarCRM

CRM Software

4.1
From $49/user/mo

SugarCRM is a customer experience platform that provides AI-driven predictions to help mid-market and enterprise businesses see the full picture of every customer relationship. Its time-aware CRM technology tracks how customer relationships evolve over time, providing context that other CRMs miss. Sugar offers three specialized products — Sugar Sell for sales automation, Sugar Market for marketing...

Key Features

AI PredictionsTime-Aware CRMMarketing AutomationCustomer Support SuiteOn-Premise Option
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Streak logo

Streak

CRM Software

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Streak is a CRM that lives entirely inside Gmail, transforming your inbox into a powerful pipeline management tool without requiring you to switch between apps. It adds spreadsheet-like pipeline views, mail merge, email tracking, and shared contacts directly into the Gmail interface that millions of people use daily. Streak is particularly popular with real estate agents, recruiters, and freelancers who manage their business primarily through email. The free tier supports personal use with basic CRM features, while paid plans add team collaboration, advanced reporting, and integration capabilities.

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